To ensure that resistance measurements remain accurate, we suggest yearly calibration. Certain components within CableEye Models M3U, M3UH, HVX, and HVX-21 are analog components whose characteristics change slightly over time. This aging is a natural phenomenon common to all electronic components and may cause resistance measurements to gradually deviate from normal.
Companies interested in quality product and maximum yield will ensure their testers are calibrated. Those with quality certifications such as Six Sigma or ISO9000 will be required to calibrate.
A tester that is out of calibration will give inaccurate results. Some (maybe all) resistance measurements will be incorrect. Consequently, it may Pass what should Fail and, conversely, Fail what should Pass. In other words, product yield will be contaminated due to unreliable quality.
As a service to our customers, one month before your equipment reaches its recalibration anniversary, we will automatically send a letter to the person whose name is on record as the contact individual at your company advising this fact and the cost and procedure for recalibration.
You will need to send the tester (with power module if it's a low voltage tester) to CAMI Research or to an authorized international distributor for recalibration.
Recalibration can usually be completed within 1-2 business days of receiving your equipment. The time of round-trip transportation will, of course, depend on the shipping method you choose.
The equipment will be returned with a new calibration sticker and a CD. The CD contains the calibration data file and, if you also renew your warranty, the latest software release. Replace your existing calibration file with the new one. Customers will find installation instructions at Customer Support.
Note 3: Effective January 1, 2018, calibration services for serial port models M3 and M3A will require that the tester be upgraded to USB i.e. to an M3U.
Yes, if you purchase our optional Tester Calibration Verification board viz. item 780 for M3U testers, and item 780H for M3UH and the HVX series.
If your tester is fitted with the 4-Wire Kelvin Measurement Add-On option, you will also need the 4-Wire Calibration Verification Board (item 780).
CAMI Research has some of the best customer support and response times of any of our vendors, and I want you to know that this is truly and sincerely appreciated.
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Yes, if you purchase the Calibration Kit item 717S for the M3U and item 717SH for the HVX series, which includes special software, cables, and a procedure.
Calibrating CableEye does not involve adjusting trimpots or any other mechanical adjustments. Instead, special software makes precise measurements under known conditions and computes a set of "calibration constants" for each test point. The resulting calibration file is generated at the end of the procedure. You then place this file, ending in ".cal", in your /Program Files/CableEye/Software folder. When the CableEye application starts, it looks for this file and uses its data to compensate for slight variations in the semiconductors.
In general, if your company has two or more CableEye testers and intending to calibrate yearly, it may be worth the cost and technician time to purchase the calibration software.
Note 4: In addition, you will need a digital multimeter capable of resolving to 0.1 mV, a precision resistance substitution box, ranging from 0.1 Ω to 10 MΩ with 1% or better accuracy, or some discrete resistors spanning the same range. The HVX Calibration Kit (Item 717SH) also includes a special voltage-divider switch box and software that allows you to calibrate the HVX high voltage test system.
Note 5: When self-calibrating an HVX series model, the unit will not benefit from the services of 'Note 2' above.
The reliability of the equipment allows us to provide our customers with the best possible products. We've also found that the customer service and response time from CAMI Research to be excellent. All in all a company I would highly recommend using.
Eric Lutz, VP Production
Galaxy Wire and Cable, Inc.
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Yes, it is a non-standard calibration service option, and it may add up to one business day to your overall calibration service. If this is a requirement, be sure to mention it when you call for your calibration quotation and to include it on your PO when you book your service. It is imperative that your purchasing department email us this PO in advance of shipping the unit to us. See below for complete ordering details.
1 - Call CAMI Research at 978-266-2655 to arrange for return
of your unit. We need to confirm the name of the technical contact person
for CableEye, and your company's address and phone number.
(When shipping from an international location where we have a representative, please contact your local distributor first.)
2 - We will confirm the cost of the calibration, either by phone or by sending you a quote. Please provide us the serial number of the tester or testers that you want to calibrate, and be sure to mention whether As-Found data service is required.
3 - Your purchasing department must email us a PO in advance of shipping the unit to us. Your company pays transportation in both directions. We will accept VISA, MasterCard, and American Express if that is more convenient. Be sure to specify the method of return shipment you want us to use (Ground, 3rd day, 2nd Day, Overnight). Note: return shipment by FedEx Ground is not an available option, and return shipment options for International customers are FedEx or UPS, Priority or Economy.
4 - When you ship the system, review and circulate this preparation checklist to your packing/shipping department. [Remember to email us the tracking number.]
5 - We will generally complete the calibration and return the equipment to you within 1-2 business days of receiving it. For low voltage testers, we offer an expedite option for a fee:
+1 978 266 2655
CableEye is an expandable and upgradable diagnostic and Pass/Fail Cable and Harness Test System that’s PC-based. It’s used for assembly, prototyping, production, and QC of standard or custom wire cables and harnesses, and comes in six models:
Low Voltage: M2U-basic, M2U
For diagnostic and Pass/Fail Testing - Find, display, log, & document: continuity (opens, shorts, miswires), and intermittent connections
Low Voltage: M3U, M3UH For all of the above plus resistance (contact, isolation, embedded), and diodes (orientation, forward voltage, reverse breakdown).
Low Voltage and High Voltage: HVX, HVX-21 For all of the above plus HiPot (dielectric withstand voltage and insulation resistance).
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